I came to see, in my time at IBM, that
culture isn’t just one aspect of the game
- it is the game.
Many companies heavily invest in IT and process analysis projects but still struggle with their Business Process Management initiatives due to cultural resistances. In our research, we found that the right organizational culture can help to successfully ingrain process improvement and innovation in an organization. Use the culture assessment tool to analyze the culture in your organization. It was developed in the context of a dissertation at the University of Liechtenstein and has already served many organizations to derive strategies for developing an organizational culture which is fit for BPM.